Every day, people go to homeless shelters as a place of last resort.
But some shelters, like the Marshall House in Hartford, Conn., are trying to help by turning people away.
On a cold October morning, Ms. Rucker sat with Margaret Guzman; her boyfriend, Alex; and their 2-year-old son, Jayden, in a drafty intake room at Marshall House.
Ms. Rucker said she had no beds for them, but then asked, “Do you have any family?” Around a small round table, she began to gently probe.
They kept talking while Ms. Rucker listened.
Persons:
Deborah Rucker, Rucker, Margaret Guzman, Alex, Jayden, Guzman’s
Organizations:
Marshall, Salvation Army, Marshall House
Locations:
Hartford, Conn